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Customer Support

Lodging of Complaints or Grievances

Escalation Level Contact Point Contact Details Trigger Condition
Branch Level Branch / Customer care no. Branch Details | Customer care no: 1800 425 3000 Initial complaint registration.
Level 1 Manager legalofficer[at]pygb[dot]bank[dot]in Unresolved at Branch Level.
Level 2 General Manager headoffice[at]pygb[dot]bank[dot]in Unresolved at Level 1.