Mobile Banking Privacy Policy
Puducherry Grama Bank (PyGB) is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy describes how we collect, use, and share information when you use our Mobile Banking Application.
Information Collection
We may collect various types of information, including but not limited to:
- Personal identification information (Name, Address, Date of Birth).
- Contact details (Email, Phone Number).
- Account information (Account Number, Transaction History).
- Device information (Device ID, OS version, IP address).
How We Use Your Information
We use the information collected for the following purposes:
- To provide and maintain our Mobile Banking services.
- To process transactions and send related information.
- To improve our application and user experience.
- To comply with legal and regulatory requirements.
- To prevent fraudulent activities and enhance security.
Data Security
We implement industry-standard security measures to safeguard your data. All communications between the app and our servers are encrypted using Secure Socket Layer (SSL) technology. We also recommend that you use strong passwords and avoid sharing your credentials with anyone.
Information Sharing
We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating our application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Last updated: March 2026. This policy is subject to change at the bank's discretion. Users are encouraged to review it regularly.
