Be Safe in Your Cyber Behaviour
Security Caution
NEVER respond to any popups, emails, SMS or phone calls, no matter how appealing or official looking, seeking your personal information such as username, password(s), PINs, mobile number, ATM Card details, Credit Card details etc. Such communications are sent or created by fraudsters to trick you into parting with your credentials.
Puducherry Grama Bank (PYGB) advises the customers to refrain from operating illegal Apps and not to fall prey to illicit activities to ensure better security and online safety.
Beware of Malicious / Illegal Loan App/Websites
Puducherry Grama Bank advises customers to refrain from using illegal loan Apps and avoid falling prey to illicit lending activities to ensure better security and online safety.
Security Alert to the Customers and General Public
Puducherry Grama Bank never sends any such emails / SMS asking for confidential / personal details of any customers. Please report immediately on headoffice[at]pygb[dot]bank[dot]in if you receive any e-mail purported to be originated by Puducherry Grama Bank to gather your Username, Password, Card Details, OTP or any other personal information. This may be a Phishing mail.
User ID and password for Net Banking Web sites, ATM Card, Credit Card, Debit Card Numbers and their respective PINs and online financial information such as Bank account number etc are highly confidential. Do not part with them.
Do not click on any unknown link to access our web site. Always type https://pygb.bank.in [or] https://netbanking.pygb.bank.in at the browser address field to access the web site / net banking page of Puducherry Grama Bank.
Beware of Phishing
There has been increasing incidences of phishing recently which targets the customers of leading banks throughout the world including our Bank. Hence to alert the customers on such attacks which actually start through a spoofed e-mail purported to be sent by the Bank, we give below the modus operandi of the attacks, how they are perpetrated to get the personal credentials from unsuspecting customers and also how to avoid becoming victims to such attacks.
Phishing is a form of cyber-attack in which scammers / attackers make Internet users divulge with sensitive information about their bank accounts and personal details. A common online phishing scam starts with a spoofed e-mail message that looks like an official notice from a trusted source, such as a bank, credit card company, or reputable online merchant.
Such spoofed mails would tell the recipients to validate or update their personal credentials failing which their accounts would become inactive and direct them to a website that looks like the genuine organisations website. If unsuspecting customers follow the links in the mail and submit their personal credentials, those details would be actually going to the fraudsters who later use the credentials for placing the orders, services, transferring money from the accounts, etc, leading to identity theft.
Quick Safety Tips
Never Share Credentials
Never share your Net Banking User ID, Password, ATM/Debit Card PIN, OTP, or Card details with anyone — including those claiming to be Bank staff.
Use Official URLs Only
Always type the official website address directly in your browser. Do not click on links received via email, SMS or social media to access Net Banking.
Avoid Illegal Loan Apps
Do not install or use unregistered / illegal lending Apps. These Apps may steal your personal data and engage in unethical collection practices.
Ignore Suspicious Popups
Never respond to browser popups claiming your account is blocked or asking you to verify details. Close and clear your browser if you encounter one.
Beware of Vishing Calls
Fraudsters call pretending to be bank officials. No bank employee will ever ask for your OTP, PIN, or password over the phone. Hang up immediately.
Report Phishing Immediately
If you receive a suspicious email claiming to be from Puducherry Grama Bank, report it immediately to headoffice[at]pygb[dot]bank[dot]in.
National Cyber Crime Helpline
If you are a victim of cyber fraud, report it immediately to the national helpline or the bank.
