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Mobile Banking Do's & Don'ts

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Mobile Banking Do's & Don'ts

The Do's

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Always download the PBGB Mobile Banking App from official sources like Google Play Store or Apple App Store.

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Change your MPIN and Transaction Password at regular intervals.

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Ensure your mobile device is protected with a screen lock (Pattern, PIN, or Biometrics).

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Log out of the application immediately after completing your transactions.

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Report the loss of your mobile phone to the bank and your service provider immediately.

The Don'ts

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Do not share your MPIN, OTP, or Passwords with anyone, including bank staff.

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Do not use public Wi-Fi networks for performing mobile banking transactions.

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Do not store your MPIN or other sensitive information in your mobile phone's notes or messages.

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Do not click on links received through SMS or email from unknown sources.

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Do not hand over your mobile phone to strangers for a long period.